Decent platform, but fees and response times need work

Name: Decent platform, but fees and response times need work
Item: Legacyfx
Rating: 3
Author: Khalid Qureshi

I’m Khalid from Sharjah and I’ve been using Legacyfx on a Standard account for about 6 months, mostly trading EUR/USD and XAU/USD during London/NY overlap. The platform itself has been stable for me and order execution is generally fine on normal market conditions. Spreads were acceptable most days, but I noticed they can widen more than I expect around news, so I started avoiding high-impact releases. Onboarding and verification were straightforward, but some of the account details (like how certain charges are applied) weren’t super clear until I asked support. Support is polite and they do reply, but not always quickly—sometimes it takes a day to get a proper answer instead of a copy/paste response. Deposits have been smooth on my side, but withdrawals were not as fast as I’d like. Nothing dramatic, just slower than the speed advertised, and I had to follow up once to get an update. Overall it’s usable, but I’d like to see tighter communication and more predictable costs.

Experience: 6 months
Country: United Arab Emirates
Account type: Standard
Deposit experience: 4/5
Withdrawal experience: 3/5
Support rating: 3/5

More reviews of Legacyfx

Hassan Al NuaimiUnverified

6 months

Decent platform, but the overall experience feels a bit slow

I’m Hassan from Dubai and I’ve been using Legacyfx for about 6 months on a Standard account. The trading platform itself has been stable for me with no major disconnects, and placing/closing positions is straightforward. What kept my rating at 3 stars is the “speed” of the whole experience outside the chart. Deposits went through fine, but anything that requires manual follow-up (like changing small account settings or asking for clarification on fees) felt slower than I expected. Support is polite and they do respond, but I often had to message twice to get a clear, complete answer. Spreads and execution are okay for my style (mostly majors, some gold), but I wouldn’t call it the sharpest pricing I’ve seen. Overall: usable and not a disaster, just not as smooth as I want for an everyday broker.

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Khalid NasserVerified TraderVerified Review

6 months

Decent platform, but the small frictions add up

I’m Khalid from Ajman. I used LegacyFX on a Standard account for about 6 months, mostly trading EURUSD and gold on short intraday setups. Execution was generally okay in normal market conditions and the platform felt stable, but there were a few small things that kept me from feeling fully comfortable. Deposits went through without drama, but I had to double-check the funding instructions because the steps weren’t always super clear on the first try. Spreads looked fine during calm hours, but around news I noticed they widened more than I expected, so I had to adjust my risk or avoid those minutes. Support replied, but sometimes I needed a second follow-up to get a straight answer (especially about swap/overnight charges and a couple of fee-related questions). Withdrawals worked for me, just not as fast as I’d like—nothing crazy, but enough to be noticeable. Overall: usable and not a disaster, but I didn’t get that ‘smooth’ experience that makes me want to keep it as my main account.

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Khalid HassanUnverified

6 months

Decent platform, but the process felt a bit heavy

I’m Khalid from Ajman and I used LegacyFX for about 6 months on a Standard account. The trading platform was stable for my basic FX pairs and I didn’t have major execution issues during normal market hours. Spreads were generally acceptable, although they widened more than I expected around some news releases. Deposits went through without problems, but the overall onboarding/KYC steps felt a bit slow and required a couple of back-and-forth emails. Support was polite and usually replied within the same day, but sometimes I had to repeat details when my ticket got handed to a different person. Overall it’s not a bad experience, just not as smooth as I hoped on the admin side. I’d rate it average and I’d consider using it again if the account management workflow becomes faster.

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Arjun SinghUnverified

6 months

Decent execution, but the fees page felt unclear

I’m Arjun from Bangalore and I’ve been using Legacyfx on and off for about 6 months. The platform connection stayed stable for me and market orders on major pairs (EUR/USD, GBP/USD) generally filled without surprises during normal hours. Spreads looked acceptable on average, but around news events the widening felt sharper than what I expected, so I stopped trading high-impact releases here. My main issue is transparency: I had to jump between pages to understand what exactly I’d pay on different instruments, and the swap/overnight costs were not as easy to compare before I placed trades. Nothing felt “wrong,” just not clearly presented. Support responded politely and did follow up, but it took more than one message to get a straight answer about costs and account details. Overall: usable broker for regular trading, but I’d like clearer fee breakdowns and faster first-response times.

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Decent platform, but fees and response times need work