Stable execution but onboarding took a bit

Name: Stable execution but onboarding took a bit
Item: Orbex
Rating: 4
Author: Mariam Al Hamadi

I’m based in Abu Dhabi and I opened a Standard account mainly to trade EUR/USD and gold on intraday setups. The platform connection stayed stable for me and I didn’t notice random disconnects, which is a big plus. Spreads were generally reasonable during normal hours, and my stop/limit orders triggered where I expected most of the time. The only part that felt slow was the onboarding/KYC steps—nothing unusual, just more back-and-forth than I expected because I uploaded one document in the wrong format and had to resend it. After the account was fully verified, deposits were straightforward and credited quickly. Support was polite and clear when I asked about margin requirements and trading hours, but the first reply took a few hours. Overall it’s been a solid experience for my style, with small friction at the start.

Experience: 6 months
Country: United Arab Emirates
Account type: Standard
Deposit experience: 4/5
Withdrawal experience: 3/5
Support rating: 4/5

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Stable execution but onboarding took a bit