Solid execution, but the client portal could be smoother

Name: Solid execution, but the client portal could be smoother
Item: IC Markets
Rating: 4
Author: Sara Al-Rashid

I’m Sara from Dubai and I’ve been trading mostly EURUSD and XAUUSD on a Standard account. Overall the execution has been consistent for my intraday trades, and spreads during liquid sessions feel competitive. I like that I can keep my routine simple: fund the account, place trades, and not worry too much about random platform issues. What keeps this from being a perfect score is the user experience around the client area. A couple of times I had to click around to find the exact report or setting I needed, and the confirmation emails felt a bit delayed. Nothing that stopped me from trading, but it could be more polished. Support was helpful when I asked about an account setting, although the response was not instant. Deposits were straightforward for me. Withdrawals worked, but one payout took longer than I expected (still arrived).

Experience: 6 months
Country: United Arab Emirates
Account type: Standard
Deposit experience: 5/5
Withdrawal experience: 4/5
Support rating: 4/5

More reviews of IC Markets

Sara Al-FarsiUnverified

6 months

Fast execution, but the portal feels a bit busy

I’m Sara from Ajman and I’ve been trading with IC Markets for about 6 months on a Standard account. Execution has been consistently quick for my intraday EUR/USD and gold trades, and spreads usually look competitive during normal hours. The overall experience is positive, but the client portal feels a little cluttered and it took me a few tries to find some basic settings and statements. Deposits went through smoothly for me, while withdrawals were generally fine but not always as fast as I expected on weekends. Support was polite and helpful when I asked about account documents and fee details, even if the first reply was a bit template-like.

Read full review

Khalid Al-FarsiVerified Review

6 months

Fast execution and tight spreads, but onboarding took patience

I’m Khalid from Al Ain and I’ve been trading mostly EURUSD and XAUUSD with IC Markets for the last 6 months on a Standard account. Execution feels quick during normal sessions and the spreads are consistently tight enough for my intraday setups. Deposits were straightforward for me and the funds showed up without drama. The only reason I’m not giving a perfect score is the initial onboarding/KYC process. It wasn’t “bad,” just slower than I expected with a couple of back-and-forth checks, and I had to double-check which documents they wanted. Withdrawals have been okay overall, but not always same-day—more like a routine processing window. Support replies were polite and usually clear, though I sometimes had to follow up once to get a timeline. Overall: solid trading conditions, and I’m comfortable continuing, but I’d like slightly smoother account setup and more predictable withdrawal turnaround.

Read full review

Sanjay SharmaUnverified

6 months

Solid execution on MT5, but fees info could be clearer

I’m Sanjay from Delhi and I’ve been trading mostly major FX pairs on MT5. Overall the execution has been consistent for my style (short intraday trades), and I rarely see platform hiccups during active sessions. Spreads on EUR/USD have generally been tight, and the order fills feel predictable. Where I think it can improve is the clarity around all trading costs (swap/overnight, commissions per account type, and any third‑party payment charges). The info is there, but it took me some digging and a couple chats to confirm what I would actually pay depending on the account setup. Support was polite and answered my basic questions without pushing me to deposit more, which I appreciate. I’m staying with them for now, but I’d like a more transparent “all-in cost” breakdown inside the client portal.

Read full review

Mariam Al-RashidUnverified

6 months

Solid execution, small friction with withdrawals timing

I trade from Sharjah and I’ve been using IC Markets mainly for intraday EURUSD and gold. The platform connection has been stable for me and execution feels quick enough that my entries don’t get ruined when volatility picks up. Spreads are generally competitive on the sessions I trade, and I haven’t noticed any weird price spikes on my charting. The only reason I’m not giving a full 5 stars is the withdrawal experience. It wasn’t a ‘problem’ exactly, but my last withdrawal took longer than I expected because the processing window landed around a weekend. Support replied and clarified the timeline, so it was more of an expectation issue than anything else. Overall: good trading conditions and reliable day-to-day experience. If they made withdrawal timelines clearer inside the client area, it would feel smoother.

Read full review

Solid execution, but the client portal could be smoother