8/9/2026
Smooth start, but withdrawals could be clearer
I’m Youssef from Al Ain and I opened a Standard account mainly to trade majors (EUR/USD and GBP/USD) and a bit of gold. The onboarding was straightforward and the platform felt stable during London and New York sessions. Spreads were generally okay for my style (short intraday trades), and I didn’t notice any major freezes. Deposit went through quickly and the balance updated without any confusion. My only real friction was on the withdrawal side: it wasn’t rejected or anything, but the status messages and timing were not super clear, so I had to double-check with support to confirm what stage it was at. Support was polite and got back to me the same day, but I’d like to see more transparent tracking for withdrawals and clearer estimated processing times inside the portal. Overall it’s been a positive experience for six months and I’m still using the account.
- Experience
- 6 months
- Country
- United Arab Emirates
- Account type
- Standard
- Deposit experience
- 5/5
- Withdrawal experience
- 3/5
- Support rating
- 4/5