4/8/2026
Smooth execution, but the portal could be clearer
I’m Fatima from Al Ain and I’ve been trading mainly major FX pairs and some gold on a Standard account. Overall the execution has felt stable during normal market hours and I didn’t notice many random disconnects. The spreads are generally acceptable for my style (short intraday trades), and placing/closing orders on MT is straightforward. Where I think they can improve is the client area—some items are not explained clearly (especially around account settings and funding options), so I had to double-check a few things with support. Support was polite and answered within the same day, but the first reply felt a bit templated and I needed a follow-up to get a direct answer. Deposits went through without issues for me, and the one withdrawal I made arrived, but it wasn’t as fast as I expected. Not a deal breaker, just something to plan for if you need funds quickly.
- Experience
- 6 months
- Country
- United Arab Emirates
- Account type
- Standard
- Deposit experience
- 4/5
- Withdrawal experience
- 3/5
- Support rating
- 4/5