Solid execution for my short trades, but withdrawals could be smoother

Name: Solid execution for my short trades, but withdrawals could be smoother
Item: Infinox
Rating: 4
Author: Priya Sharma

I’m Priya from Delhi and I’ve been trading part-time around my day job, mostly EURUSD and XAUUSD. My experience with Infinox has been mostly positive: spreads felt competitive during normal market hours and execution was consistent enough for my quick 5–15 minute setups. Account opening was straightforward and verification didn’t drag on. Depositing worked fine for me and the funds showed up quickly. The only reason I’m not giving 5 stars is withdrawals. I received my money, but the status updates inside the portal were a bit unclear and the process took longer than I expected on one attempt. Support replied politely and explained the steps, but I still think they can improve transparency and turnaround time. Overall, I’d keep using them for regular forex trading, just plan withdrawals a little ahead.

Experience: 6 months
Country: India
Account type: Standard
Deposit experience: 4/5
Withdrawal experience: 3/5
Support rating: 4/5

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Ahmed NasserUnverified

6 months

Smooth execution, minor app and fee clarity issues

I’m Ahmed from Sharjah and I’ve been using Infinox for about 6 months on a Standard account. Overall the trading experience is solid: orders on majors like EUR/USD and GBP/USD usually fill quickly and I haven’t noticed random re-quotes during normal market hours. Spreads are generally competitive for my style (short intraday trades), though they widen more than I expected around news, so I avoid trading the first minutes of high-impact releases. Deposits were straightforward with my card/bank option and the funds showed up without drama. The only reason I’m not giving a perfect score is clarity: the portal could explain processing times and any third‑party fees better, because the first time I topped up I had to double-check whether a small charge came from the broker or my payment provider. Withdrawals have worked, but they’re not the fastest I’ve had. One withdrawal landed the next business day, another took a bit longer than I planned, so now I keep a buffer in the account if I know I’ll need margin. Support was polite and answered in a reasonable time, but the responses can feel a little template-like; still, they resolved what I asked. In short: good execution and stable trading conditions for me, with room to improve on the client-area UX and making fees/timelines more transparent.

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Kavya ReddyVerified Review

6 months

Mixed withdrawal timeline at Infinox

Trading conditions at Infinox were acceptable, but one withdrawal took longer than expected. Eventually received funds after additional verification.

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Hassan Al NuaimiVerified TraderUnverified

6 months

Solid execution, but I’d like clearer fee info

I’m Hassan from Dubai and I’ve been trading with Infinox for around 6 months on a Standard account. Overall the experience has been positive, mainly because order execution feels consistent during normal market hours and the platform has been stable for my day trading on major FX pairs. Deposit was smooth using a card transfer, and the funds showed up quickly. My only hesitation is that some costs are not always easy to understand at a glance (like when a small extra charge shows up from the payment side or when swap/overnight costs vary), so I had to double-check the statements more than I expected. Support was helpful when I asked about leverage settings and verification. They replied with clear steps, but I still think the client portal could explain fees and trading conditions in a more straightforward way for new clients. Not perfect, but good enough that I’m continuing to use it for part of my trading.

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Neha SinghUnverified

6 months

Solid execution on majors, app could be smoother

I’m Neha Singh from Kolkata and I’ve been trading mostly EURUSD and GBPUSD on a Standard account with Infinox for the last 6 months. Overall the execution has been consistent during normal market hours and the spreads on majors feel reasonable for my style (mostly short intraday trades). Deposits via bank transfer credited the same day twice, which was reassuring. Withdrawals reached my bank, but one of them took an extra business day compared to the earlier one, so I’m not giving a perfect score there. Support was polite and didn’t push me to trade more—my questions were about swap charges and statement downloads, and they explained it clearly. The only real negative for me is the client area/mobile experience: it sometimes logs me out and I have to re-verify, which is annoying when I’m checking positions quickly. Not a “perfect” broker, but I’m comfortable continuing as long as the platform stability improves.

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Solid execution for my short trades, but withdrawals could be smoother