Published complaints and resolution updates for Tickmill.
I requested a withdrawal after closing a series of trades and expected it to follow the stated processing window. The request stayed in “pending” status longer than I was comfortable with, and I received a request for additional documents after the withdrawal was already submitted. I understand compliance checks, but I’d prefer the broker to ask for everything upfront, or at least clearly explain why the withdrawal is paused without me chasing updates. I’m not claiming the money is lost—just that the delay and communication created unnecessary stress.
Awaiting broker reply
Experienced wider than expected slippage during a news event on Tickmill. Would like clarification on execution policy.
Awaiting broker reply
