Published complaints and resolution updates for Fxpig.
I’m Priya Singh from Bangalore. I requested a withdrawal after closing my positions and expected it to move within the usual timeframe shown in the portal. Instead, the request stayed in “processing” for several business days with no clear ETA. Support replied politely but the updates were very generic (basically “the team is checking”). I wasn’t asked for any additional documents, so I didn’t understand what the hold-up was. The money eventually came through, but the lack of proactive communication was stressful. For UI testing: status timeline + an automated notification (e.g., ‘sent to payments’, ‘bank submitted’, ‘expected date’) would have avoided most of the anxiety.
Awaiting broker reply
