Published complaints and resolution updates for Fxchoice.
After a small profit run, I submitted a withdrawal request and expected it within a couple of business days based on the general info I saw. Instead it remained in a pending/processing status for longer than I was comfortable with. I contacted support twice; they were courteous but mostly repeated that it was being reviewed and asked me to wait. I’m not saying the money is gone, but the lack of a clear timeline and detailed status updates is frustrating. I’d like a specific ETA and better tracking of each step (review, approval, sent).
Awaiting broker reply
I requested a withdrawal and the status stayed pending longer than what I’m used to. I’m not saying the money is lost, but the timeline wasn’t clear and the updates were generic. I submitted the requested verification document again and asked support for a specific ETA, but I still had to follow up multiple times. I just want clearer communication and a predictable processing window.
Awaiting broker reply
I’m Ananya from Mumbai and I’ve been trading part-time while working full time. My account and KYC were already verified, so I expected withdrawals to be straightforward. I requested a bank wire withdrawal last week and it moved to “processing” quickly, but it stayed there for several business days with no clear ETA. I contacted support twice. The replies were polite but mostly generic (they said it was “with the payments team” and asked me to wait). I’m not claiming anything dishonest happened, but the lack of a concrete timeline and the back-and-forth made it stressful because I needed the funds for another planned expense. What would improve this: a visible status timeline (submitted → approved → sent to bank), an email confirmation when the transfer is actually released, and a more specific response than “please wait.”
Awaiting broker reply
I requested a withdrawal and it stayed in a pending/processing status longer than what I’m used to. I understand checks can happen, but the timeline wasn’t clearly communicated in the portal. Support replied, but the responses were generic and didn’t give a specific ETA. I’m not saying it won’t arrive—just that the delay and lack of clear updates made it stressful.
Awaiting broker reply
