Published complaints and resolution updates for Binance.
New Delhi se Rahul. 11 April ko P2P me USDT sell kiya (INR via UPI). Buyer ne ‘paid’ mark kiya but mere bank me credit nahi aaya for 1+ hour. Maine appeal open kiya with screenshots. Support ka response almost 18-20 hours baad aaya. End me buyer ne payment complete kiya, but support ka turnaround time kaafi slow laga. Emergency situation me yeh risky hai.
Awaiting broker reply
I requested a withdrawal and it stayed in a processing state longer than the timeframe I usually see. I double-checked that my details were correct and there were no obvious errors on my side. Support asked me to wait and provided a generic status update, but I would prefer clearer ETAs and notifications when delays happen.
Awaiting broker reply
Mumbai se Arjun. 24 May ko raat 9:40 PM ko maine Binance se 420 USDT (TRC20) withdraw kiya. Normally 20-30 min me ho jata hai but is baar status ‘processing/security review’ pe atak gaya. Next morning ~4:50 AM ke around complete hua. Ticket raise kiya tha, reply next day aaya with generic message. Funds aa gaye but timeline unpredictable hai, especially jab money urgent ho. Please withdrawal review time clearly show karo aur support response fast karo.
Awaiting broker reply
Priya from Kochi. On 3 June, I sold USDT via P2P to withdraw INR to my bank account (UPI transfer). The buyer delayed payment for nearly 2 hours and kept asking for additional confirmation messages. I opened an appeal around 6:10 PM. Support response came the next day afternoon, and only then it moved forward. I did receive the INR eventually, but the process was stressful and too slow for something involving real money.
Awaiting broker reply