Published complaints and resolution updates for Admirals.
I requested a withdrawal from my Standard account and expected it to be processed within the usual timeframe shown in the portal. The request stayed in ‘pending’ status for several business days with no clear explanation. I contacted support and they were polite, but I had to follow up more than once to get a clear update on what step was holding it up. The funds eventually arrived, but the lack of proactive communication made it stressful and harder to plan my trading capital.
Awaiting broker reply
I’m Huda from Abu Dhabi and I’ve been trading part-time. My last withdrawal request was approved on my side and the status stayed as “processing” for longer than the usual timeline I’m used to. I understand banking cutoffs and compliance checks can happen, but the updates in the portal were not very clear, so I wasn’t sure if any extra documents were needed or if it was just queue time. I contacted support twice. The agents were polite, but the answers were generic (“please wait”) and I only got a clear explanation after asking specifically whether it was a verification hold or a bank transfer delay. I eventually received the funds, but the lack of proactive status updates made it stressful. Suggestion: add a more detailed withdrawal tracker (step-by-step) and notify clients immediately if additional verification is required, instead of leaving it in processing with no ETA.
Awaiting broker reply
Admirals pe withdrawal request daali thi lekin abhi tak process nahi hui. Support bol raha hai verification chal rahi hai, par timeline clear nahi hai.
Awaiting broker reply
My withdrawal on Admirals has been pending longer than the timeline shown on their site. I submitted bank details and ID but status has not changed for several days.
Awaiting broker reply
